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HRM531 Human Capital Management Week 3 Knowledge Check 100% CORRECT

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1

Supervisors that excel at conducting performance-feedback interviews typically have received _________ prior to conducting appraisals.

training

a promotion

vacation

a bonus

  • 2

________ implies that a performance appraisal system is capable of distinguishing effective from ineffective performers.

Relevance

Reliability

Acceptability

Sensitivity

  • 3

To minimize defensive behavior, procedures used for promotion decisions must be

rigid

fair

flexible

changed frequently

  • 4

Prior to the performance-feedback interview, the supervisor should

communicate frequently with subordinates about their performance

have a coworker complete the entire appraisal

set aside a maximum of 15 minutes to write the appraisal

refrain from speaking to subordinates

  • 5

_____ translate job requirements into levels of acceptable or unacceptable employee behavior.

Qualitative analyses

Reliability judgments

Performance standards

Absolute rating systems

  • 6

The answer to the question “What really makes the difference between success and failure on a particular job, and according to whom?” determines

relevance

sensitivity

reliability

coherence

  • 7

Appraisals provide legal and formal organizational justification for

keeping unions out

bringing legal action against employees

employment decisions

high executive salaries

  • 8

Psychologically, promotions help satisfy employees’ need for

superiority

separation

discipline

security

  • 9

From the organizations perspective, the four broad types of internal moves include

demotions, transfers, relocations, and resignations

promotions, demotions, transfers, and layoffs

layoffs, retirements, resignations, and demotions

promotions, demotions, transfers, and relocations

  • 10

One requirement of sound appraisal systems is _____, which refers to consistency of judgment.

reliability

sensitivity

relevance

acceptability

  • 11

The advantage of using a behavioral checklist is that

the meaning of response categories is generally interpreted similarly by various raters

it provides a direct link between job analysis and performance appraisal

it is good for individual feedback and development

it focuses directly on job behaviors

  • 12

Which of the following is an advantage of narrative essays?

Good for individual feedback and development

Forces raters to make distinctions among employees

Good for making comparisons across employees

Provides a direct link between job analysis and performance appraisal

  • 13

Which of the following is a disadvantage of forced distribution?

May be inaccurate if a group of employees is either very effective or ineffective

Provides little basis for individual feedback and development

Forces raters to make distinctions among employees

Difficult to make comparisons across employees

  • 14

Most companies require that appraisal results be

sent by certified mail to the employee

discussed with the employee

e-mailed to the employee

only provided on an annual basis

  • 15

To avoid legal difficulties regarding performance appraisals, organizations should

use the competitors appraisal system

train supervisors on how to skip embarrassing questions

allow supervisors flexibility in the appraisal process

provide written instructions and train supervisors on the rating system