OPS 571 Final Exam


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OPS 571 Final Exam

(2015 Updated)


1. In most cases, demand for products or services can be broken into several components. Which of the following is considered a component of demand?


2. Design for manufacturing and assembly delivers product improvements by emphasizing which of the following:

3. Which of the following is a characteristic that can be used to guide the design of service systems?


4. Considering Hau Lee’s uncertainty framework for classifying supply chains, which of the following is given to a supply chain which has an evolving supply process based on functional products?


5. There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T’s used to classify poka-yokes?


6. Which of the following is a major factor that distinguishes service design and development from manufacturing design and development?


7. A project can be segmented into which of the following?